End-user Desktop Management and support is time consuming, even in the largest IT departments. The hours spent on desktop maintenance can be better used engaging customers or on IT projects that build corporate value. Our Desktop Management Services (part of our Managed IT Services offerings) can free company resources. We deliver expert workstation and handheld support for all of your users, anywhere.
We save you time and money by preventing desktop issues before they happen. We prevent issues from occurring through automated routine maintenance, and our system can automatically fix most workstation problems. Our Desktop Management Services software proactively executes anti-virus sweeps, disk monitoring, performance tuning, software updates. If an issue can’t be resolved, our Helpdesk is there to fix the problem. We also provide an added benefit of inventory monitoring. We keep track of all of your corporate devices, as well as enterprise software deployments. Our Desktop Support can be used separately or as part of our IT Managed Services offerings.
Software/OS Patch Management: Prevent desktop crashes and maintain peak performance by keeping software and OS patches up-to-date
Virus and Spyware Removal: Our Automated Remote Desktop Management System execute regularly scheduled AV and Malware sweeps to secure your companies data.
Software License Management: Our NOC maintains records of software licenses deployed on every workstation to prevent lawsuits and fines for illegal software use.
PC/Handheld/Laptop Inventory Management: Our Desktop Management Tools also maintain an inventory of all end-user computer assets to prevent theft and save your company money.
Workstation Performance Tuning: Our Desktop Management Service delivers automated tuning of employee desktops to insure peak performance and improve productivity.
Customer Portal with On-Demand Reports: Our Remote Desktop Management System provides your senior management with detailed usage, performance and inventory reports.
The burden of managing your IT isn’t getting any easier. Our Managed IT Services plans eliminate your computer headaches and let you get back to doing what you do best: engaging your customers and growing your bottom line.
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Our NOC Services are built on fully redundant Network Operations Centers. We provide 24×365 World Class Remote Monitoring, Remote Management, and Remote Maintenance for some of the world’s most demanding customers.
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If your employees require speedy answers to IT questions, expert guidance on how to use applications, or PC troubleshooting, we are your go-to partner for Help Desk Outsourcing.
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Server Management is the headache that never ends. Every IT Staff has gaps that your budget won’t let you fill. Whether it’s off-hours Server Support, Network Support, or Linux, you can’t get the budget to get your business the support it needs.
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